Rack ExtensionsAUv3 (Mac)AUv3 (iOS)VSTContact
Become a Patron!

Exciter (iOS)

Exciter (iOS)

Nice app
Add a little sparkle!anickt (USA, App Store)

Privacy Policy

We know that you care how your personal data is used and shared with others. We appreciate your trust in us and will handle your personal data carefully and sensibly. This statement describes our privacy policy and informs you of the ways we use your personal data. By visiting and using our website and the services we provide to you, you accept and consent to the practices described in this statement, hereafter referred to as «Privacy Policy».

Controller of personal information

Any personal data (according to article 4 of the General Data Protection Regulation («GDPR»)) provided to or gathered by us shall be solely controlled by us according to our activities as data controller and be handled in accordance with this Privacy Policy. You can find us at:

General principles applicable to the processing of personal data

The personal data you provide or obtain in interaction with us will be processed according to the principles of:

  • Lawfulness, correctness and transparency;
  • Limitation of purpose;
  • Data minimization;
  • Accuracy of the data;
  • Limitation of retention;
  • Integrity and confidentiality.

Purpose of data handling

1. Customer management

Personal data or other elements of personal identification are processed in order to manage:

  • Mandatory obligations by law in the fiscal and accounting fields;
  • Payment transaction management;
  • Management of contracts;
  • Customer billing history.

Types of data collected: name, e-mail address, physical address (if provided), telephone or fax number (if provided), tax code (if provided), VAT number (if provided), IP address, in case of geolocation, and language.

Legal basis: Execution of the contract. The processing of data by Red Rock Sound is necessary for the fulfillment of a contract of which you are a part.

Legal obligation: The processing of data is necessary in order to comply with legal obligations, such as for tax purposes.

Data retention: The data processed will be stored for a period of time not exceeding the completion of the purposes for which it is collected and processed and for the execution and fulfillment of contractual purposes; in case of handling due to legal obligations, the data will be stored as required by articles 2948 and 2220 of the civil code, art. 22 of the D.P.R. 29/09/1973 n.600.

2. Technical support

With regard to technical support activities, your personal data will be processed in order to manage your requests sent via a specific form.

Types of data collected: name and surname, e-mail (required), telephone number (optional).

Legal basis: Contractual. The processing of data by Red Rock Sound is necessary for the fulfillment of a contract of which you are a part.

Data retention: The data processed will be stored for a period of time not exceeding the completion of the purposes for which it is collected and processed and for the execution and fulfillment of contractual purposes.

3. Newsletter

After registering for the newsletter, your data will be processed in order to send e-mail messages containing commercial and promotional information relating to Red Rock Sound products.

Types of data collected: e-mail address, location, product preferences.

Legal basis: Consent. The provision of data is optional with regard to the aforementioned purposes and any refusal to process data does not compromise the continuation of the contractual relationship.

Data retention: The processed data will be stored in compliance with the terms prescribed by law for the type of activity or until the revocation of consent or exercise of the right to object as provided for by art. 21 EU Reg. 2016/679.

Data transmission to the third parties

Red Rock Sound may transmit the user's personal data to third parties to the extent required by law, by court order or decisions made by legitimate public authorities and for law enforcement purposes. Your personal data may also be shared with the following third parties: consultants and independent contractors, either individually or in groups, financial intermediaries other than banks, such as PayPal and forwarding agents (for example, companies operating in the field of logistics). Such third-party providers have access to data to provide these services but cannot use your personal data for other purposes.

Third parties to define, exercise or defend the legal rights of Red Rock Sound.

Third parties in the event of any merger, sale, joint venture, assignment, transfer or other arrangement of all activities or actions of Red Rock Sound or part of them (including, without limitation, bankruptcy or similar procedures).

Red Rock Sound takes all reasonable measures to ensure that such third parties are bound by the obligations of privacy and protection of personal data. The transmission is carried out in compliance with the regulatory obligations, including the stipulation of agreements relating to the processing of data with third parties, the guarantee that personal data is processed according to our instructions, the law and regulations in force and for the purposes specified by Red Rock Sound as well as to guarantee adequate security measures.

Rights of the interested party

You can exercise the rights provided by the Regulation articles listed below:

  • Right of access to personal data;
  • Right of rectification;
  • Cancellation right (or right to be forgotten);
  • Right to limit the processing of data;
  • The right to obtain notification in case of rectification or cancellation — of personal data or limitation of processing by the Data Controller;
  • Data portability right;
  • Right to object to the processing;
  • The right not to be subject to a decision based solely on automated processing, including profiling.

Furthermore, you have the right to file a complaint with the Supervisory Authority if you believe that the treatment that concerns you violates the GDPR. Pursuant to art. 77 of the GDPR, the claim may be brought to the attention of a Supervisory Authority, in particular in the Member State in which you normally reside, work or to the Authority of the place where the alleged violation has occurred. You also have the right to mandate an organization or association active in the field of data protection that represents you and to file a complaint on your behalf.

If the processing is based on consent, you have the right to revoke it at any time. The withdrawal of consent does not affect the lawfulness of the processing of data before the revocation. The right of revocation can be exercised by writing to: info@redrocksound.ru.


Red Rock Sound doesn't sell services for purchase by children. If you're under 18, you may use the Red Rock Sound website only with the involvement of a parent or guardian.


The Red Rock Sound website does not use cookies.

Changes and updates to the privacy information

Red Rock Sound may modify or update this information as needed, to reflect changes in products and services, changes in applicable legislation, regulations or practices and to process customer feedback. We therefore invite users to periodically review this Privacy Policy. The date of the last update is always shown at the bottom of this document.

In the event that substantial changes are made to this Privacy Policy, Red Rock Sound will inform you by posting or sending a notice.

Last modification:
September 5, 2021